Frequently Asked Questions
Everything you need to know about shopping with Haverford.
What is the standard shipping timeframe for Haverford orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, generally arriving within 7-14 business days.
How do I return an item that doesn't fit?
Haverford offers a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What materials are used in Haverford garments?
We prioritize premium, sustainable fabrics including organic cotton, ethically sourced wool, and recycled polyester. Detailed material compositions are listed on each individual product page.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I ensure I am ordering the correct size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for our tailored fits or checking the 'Fit Notes' section for specific garment measurements.